The company operates a vast nationwide network of automated cameras that record the license plate numbers and other characteristics of all passing vehicles every day. Thousands of law enforcement agencies in 49 states can search and share Flock's data across jurisdictions to aid their investigations.
Police have credited the technology as an important crime-fighting innovation that has helped locate missing people and track suspects in violent crimes. But some critics say its pervasiveness amounts to unconstitutional warrantless mass surveillance.
In an interview, Flock CEO Garrett Langley said many of the product changes will make what were once optional guardrails mandatory for its users to implement by Jan. 1.
Among them: All law enforcement customers will have to implement an audit tool that's intended to flag abnormal search behavior. When the system detects abnormal behavior, the user would be locked out pending an internal review, the company said in a description of the changes provided ahead of Thursday's announcement.
Flock, which says its customers own the data that the cameras record, is also shortening the standard data retention window from 30 days to seven. It said it will allow data to be preserved for longer when it is evidence tied to a case number.
Law enforcement users will now also be required to enter a code from their records management system tying each search to a specific case before it is run, something Langley said civil liberties advocates have long been calling for. Overrides for emergencies would be automatically flagged for review, the company said.
